My Horse Diary

Terms and conditions

Last updated: 17 September 2026

1. Who we are and what you accept

My Horse Diary is an online service by Debora Carofiglio, Strada Lungofino 187, 65013 Città Sant’Angelo (PE), P.IVA IT02411430685 (“we”). By using the site and the app you accept these Terms. If you don’t accept them, don’t use the service.

2. The service

My Horse Diary offers:

The service is an organisational tool. It does not provide veterinary advice: due dates, boosters and treatments are decided with your vet. It does not issue invoices or keep tax accounts: it records what you enter.

3. Account

To use the service you need an account with email and password. You must be at least 18 (or have the authorisation of whoever holds parental responsibility), provide truthful details and keep your password safe. You are responsible for what happens with your account; tell us right away if you suspect unauthorised access.

4. Plans and prices

Features marked “coming soon” are not part of the subscription until they are released. Prices may change: changes apply from the next renewal and are communicated in advance.

5. Payments, renewals and cancellation

Payments are handled by Stripe; we neither see nor store card details. Subscriptions renew automatically at the end of each period (year or month) until you cancel. You can cancel at any time from “Manage payment” in the app: the subscription stays active until the end of the period already paid and does not renew. If a payment fails, paid features are suspended until it is settled; your data remains.

Right of withdrawal (consumers): if you buy as a private individual you have 14 days from payment to withdraw by writing to debora.carofiglio@gmail.com, with a refund of what you paid. For schools and professional purchases the right of withdrawal does not apply; the free trial exists precisely so you can evaluate the service before paying.

6. Schools and students

A school enters its students’ data (name, email, phone, medical certificate expiry, plan and payments) and is responsible for it: it must have the right to process it and to inform them (see the Privacy page). If the student has a My Horse Diary account with the same email, they receive the school’s lessons, competitions and fees in their app; the school sees the student’s horse and health due dates only if the student consents from their app. The student can leave the school at any time: lessons done and competitions stay in their diary, the school keeps its own finances.

7. Your data and our use of it

What you enter remains yours. You only grant us the right to store it and show it to you so the service can work. You can export or delete your data by asking at debora.carofiglio@gmail.com. We do not sell data to third parties.

8. Acceptable use

You may not use the service for unlawful activities, enter other people’s data without the right to do so, attempt to access other accounts or interfere with the site’s operation. We may suspend or close an account in case of violation, fraud, non-payment or at your request.

9. Availability and liability

We do our best to keep the service available and the data safe (encrypted connections, backups), but we cannot guarantee the absence of interruptions or errors. To the extent permitted by law, we are not liable for indirect damages and our liability is limited to what you paid in the last 12 months. The service does not replace your vet, your accountant or your obligations towards students and employees.

10. Intellectual property

The name, design, texts and software of My Horse Diary belong to us or to their respective licensors. “White label” customisations are governed by a separate agreement.

11. Changes

We may update these Terms; the version in force is the one published here with the date at the top. For significant changes we notify you by email or in the app; if you keep using the service, you accept them.

12. Governing law and jurisdiction

Italian law applies. For consumers, the court of their place of residence has jurisdiction; in all other cases the Court of Pescara (Italy) is competent.

13. Contact

Debora Carofiglio, Strada Lungofino 187, 65013 Città Sant’Angelo (PE), P.IVA IT02411430685 — debora.carofiglio@gmail.com